![]() ![]() If you select a new passcode, write it down or save it in a password-manager app. #ITUNES UNLOCK IPHONE SOFTWARE#(If you have a slow internet connection, you may have to restart the phone in Recovery Mode again after 15 minutes.) Once the software downloads, follow the steps on screen to restore your device. Click Restore and wait for iTunes to download the necessary software. #ITUNES UNLOCK IPHONE UPDATE#With the phone in recovery mode, you should see an iTunes message on the computer offering to Restore or Update the device. If you have an iPhone 6s or older model (or an iPad or iPod Touch), press and hold down the Home button and the Sleep/Wake button on the top or side until the Recovery Mode screen appears. On the iPhone 7 or iPhone 7 Plus models, press and hold down the Volume Down and Side buttons simultaneously until the phone boots into the Recovery Mode screen. Next, press and hold down the iPhone’s Side button until the Recovery Mode screen with an iTunes icon appears. But to do that, you usually have to erase its contents first and then restore a backup of your personal information on the device.įor the latest versions (the iPhone X, iPhone 8, or iPhone 8 Plus), quickly press and let go of the Volume Up button, and then do the same thing with the Volume Down button. If that happens, your phone displays the “disabled” message.Įven if you cannot remember the passcode, you should be able to get the iPhone working again. ![]() However, all of these measures can also lock out the gadget’s rightful owner if the passcode is forgotten or entered incorrectly too many times. In more recent versions of the system, a tool called Find My iPhone Activation Lock prevents thieves from erasing and selling stolen iPhones and other gear by requiring the Apple ID name and password of the rightful owner - if the Find My iPhone location-tracking service is enabled. The passcode and other security protections that Apple builds into its iOS software are designed to prevent anyone but the owner (or trusted associate) from using the device. What do you do if you forget your iPhone passcode and get a message on the lock screen saying the phone is disabled? What is disabling it?Ī. ![]()
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